Welcome Desk

The Welcome Team

We understand that change can be difficult. To ensure a smooth transition to our facility, our experts are here to assist you and your family through each step of the process.


Contact us to set up a time to take a tour with our Concierge Coordinator at ,
(309) 889-4896


Our Concierge Coordinator will answer all of your questions and help you with every aspect of your transition starting from coordination with the hospital, to arriving at our facility, and ultimately, to making you feel at home at the loft.


Our experts will work with you to develop a customized program that will fit your needs. Our interdisciplinary team will work from your physician’s recommendations to ensure you receive appropriate and top-level care.